As of April 22nd, 2021, the Consular Section will resume offering appointment slots for nonimmigrant visa applicants, except to those seeking A3 and G5 visas.  If you received notification at your interview that your application was subject to 243(d) sanctions, the Consular Section will be reaching out to you with information on how to proceed with your case.  We ask for your patience as we process the affected cases.

If you wish to know more about the visa application process, please click here

To keep the Consular Section open, we need your help to keep visitors and staff safe from COVID-19. If you are not feeling well or have come into contact with a person who had symptoms or has tested positive for COVID-19 within the last two weeks, do not come to the Consular Section. Instead, communicate via email so that we can reschedule your appointment.  We will prioritize rescheduling of your appointment.

When you come to the U.S. Embassy Consular Section, you must observe the following precautions:

  • Wear face coverings properly (covering nose and mouth) and remove your face covering only when asked by Embassy personnel.
  • Use the hand sanitizer placed at the gate before you enter the consular waiting area.
  • Maintain physical distancing of 1.5 meters between individuals or family groups.
  • Keep possession of your identity documents (I.D) at the security check.  Applicants should hold their I.D. facing the security guard to allow visual inspection.
  • Arrive 20-30 minutes before your scheduled appointment time.

The purpose of your intended travel and other facts will determine what type of visa is required under U.S. immigration law. As a visa applicant, you will need to establish that you meet all requirements to receive the category of visa for which you are applying.

See our Directory of Visa Categories on to determine which visa category might be appropriate for your purpose of travel to the United States.

A citizen of a foreign country who seeks to enter the United States generally must first obtain a U.S. visa, which is placed in the traveler’s passport, a travel document issued by the traveler’s country of citizenship.

Certain international travelers may be eligible to travel to the United States without a visa if they meet the requirements for visa-free travel. The Visa section of this website is all about U.S. visas for foreign citizens to travel to the United States.

(Note: U.S. citizens don’t need a U.S. visa for travel, but when planning travel abroad may need a visa issued by the embassy of the country they wish to visit.).

+257 22 20 7000 (ext. 7225)

Mondays – Thursdays 7:30 – 17:15

Fridays 7:30 – 12:30

Except on American and Burundian holidays.

The Department of State manages the visa process strictly but fairly in order to best protect the United States.  We are committed to the essential openness for which the United States has always been known.  Travel to the United States is welcomed and encouraged.

We promise to you, the visa applicant, that:

  • We will treat you with dignity and respect, even if we are unable to grant you a visa.
  • We will treat you as an individual and your case as unique.
  • We will remember that, to you, a visa interview may be a new or intimidating experience and that you may be nervous.
  • We will use the limited time available for the interview to get as full a picture as possible of your travel plans and intentions.
  • We will use our available resources to fairly assist all applicants to get appointments to allow travel in time for business, study, and other important obligations.
  • We will post detailed and accurate information on visa requirements and application procedures on every Embassy and Consulate website.
  • We will provide information on non-immigrant appointment waiting times at every Embassy and Consulate posted on
  • We will explain the reason for any visa denial to you.

Furthermore, if you are a:

  • Student, we will make every effort to ensure that you get an appointment and, if qualified, a visa in time to start classes.
  • Medical and humanitarian emergency traveler, we will expedite processing for those dealing with life threatening emergencies.
  • Business traveler, we will establish appropriate mechanisms to facilitate business travel and expedite cases of particular concern to American business.

At the same time, we expect you, the visa applicant, to:

  • Plan your travel and visa application as far in advance as possible.
  • Complete your application fully and accurately.
  • Be forthcoming about your purpose and plans.
  • Prepare for your interview by being able to clearly and concisely describe your intentions.