Message for U.S. Citizens

Location: Bujumbura, Burundi

Event:    Updated contact information for Ethiopian Airlines flight on Monday, April 6

Ethiopian Airlines is scheduling a special commercial flight departing on Monday, April 6 from Bujumbura to Addis Ababa, Ethiopia (Bole International Airport/ADD), with a connection available to Washington, D.C. (Dulles International Airport/IAD).  From Dulles International Airport, additional connections to other major U.S. airports may be available at additional traveler expense.  It is not possible to book this flight through the Ethiopian Airlines website. Tickets are first-come, first-serve, and interested persons should book immediately in order to ensure they secure seats.

Please note that the below reflects updated contact information.

To make a reservation, please call +257 75583000 (cell phone) or +257 76 33 0444 (cell phone) or email

SatGuruTravel has informed us that passengers departing from Bujumbura can pay in cash at the Satguru office or by credit card, which requires verification (sending passport and credit card data by email or Whatsapp).  Also, Satguru’s office is open on Saturdays.

Bujumbura’s SatGuru’s office contact information is:

Satguru Travel & Tours Services
Boulevard Patrice Lumumba,
Opposite Palais Des Arts,
Bujumbura, Burundi.

The price estimate for the Bujumbura-Dulles (IAD) flight is approximately $2800 per person, as set by the airline. The Embassy strongly encourages American citizens in Burundi who wish to return to United States in the near future to book tickets now.  Otherwise, they should be prepared to remain abroad for an indefinite period.  It is unclear when the airport in Burundi will resume normal operations, or when other flights may be scheduled.  The Department of State cannot guarantee that there will be future flight options.  If evacuation or charter flights later become available, they may be substantially more expensive than this special commercial flight.

If an American citizen is destitute or otherwise unable to pay for this special commercial flight, they should contact to explore alternate payment methods.

Additional Actions to Take: