Notice Regarding Social Security Services

United States Embassy Bujumbura, Burundi

Information Message for U.S. Citizens:

Notice Regarding Social Security Services


October 23, 2017


The Social Security Administration (SSA) has consolidated its overseas operations into several regional offices that provide a full range of SSA services for U.S. citizens residing outside of the United States.  Effective October 1, 2017, individuals residing in Burundi who require social security services or have questions about SSA benefits must contact the SSA Federal Benefits Unit (FBU) located at the regional office in Paris, rather than in Burundi.


As of October 1, Embassy Bujumbura can no longer accept telephone calls, emails, or walk-in consultations regarding Social Security issues.


For more information or any questions about the services provided at the FBU in Paris and how to contact them, please visit their webpage at:


You can also reach them at 33-1-43-12-27-05.


For comprehensive information on SSA’s services abroad, please visit SSA’s webpage, “Service around the World.”


If you are already receiving SSA benefits payments, there will be no change in the method of distribution of those payments.