The U.S. Department of State wishes to inform U.S. citizens interested in departing Burundi that we are planning charter evacuation flights for Sunday, May 17, from Bujumbura, Burundi, to Kigali, Rwanda. Those wanting to travel should plan to arrive at Bujumbura International Airport no later than 10:00 a.m. Sunday morning. After that time we cannot guarantee you a flight.
The cost will be approximately $620.00 per passenger. Please note that you will be asked to sign a form agreeing to reimburse the U.S. government for your evacuation costs. As indicated in the May 15 Emergency Message, this option is open only to U.S. citizens and their immediate family members. There is a luggage allowance of 20 kilograms per traveler. Pets may be allowed on a case by case basis, provided they have a veterinary certificate, kennel (cage), and will be carried in the cargo hold of the aircraft. The weight of the pet in the kennel will count against the 20 kilograms per traveler. In addition, travelers should be prepared to pay $30 in cash for a Rwandan visa upon arrival in Kigali.
U.S. Embassy Bujumbura requests U.S. citizens who plan to use this option to depart Burundi to contact us at BurundiEmergencyUSC@state.gov to confirm your plans and obtain additional flight information, even if you already contacted us to express your interest.
The Embassy also asks U.S. citizens who are not in possession of a valid U.S. passport and who may need emergency passport services in order to leave the country to please contact the Consular Section at BujumburaC@state.gov or 22-20-7066 or 79-95-1666 with their contact information. Emergency consular services will be available at the Embassy between 7 a.m. and 9:30 a.m.
You can alert us to U.S. citizens affected by the situation in Burundi, including yourself, by visiting https://tfa.state.gov/ccd, selecting “2015 Burundi Unrest” and providing as much information as possible. You can also contact us at 1-888-407-4747 (From the United States and Canada), +1-202-501-4444 (From all other countries), and emailBurundiEmergencyUSC@state.gov if you have additional questions or concerns.If you are currently in Burundi and do not have the ability to access the internet or send email, you may contact the Embassy’s consular section at +257-22-20-7000.
The U.S. Embassy strongly recommends that U.S. citizens traveling to or residing in Burundi enroll in the Department of State’s Smart Traveler Enrollment Program (STEP). STEP enrollment gives you the latest security updates, and makes it easier for the U.S. Embassy to contact you in an emergency.
Regularly monitor the State Department’s website where you can find the current Worldwide Caution, Travel Warnings, including the Travel Warning for Burundi, Travel Alerts, and Country Specific Information for Burundi.
Call1-888-407-4747 toll-free from within the United States and Canada, or1-202-501-4444 from other countries for up-to-date information on travel restrictions. These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays). Follow us also on Twitter and Facebook.
The U.S. Embassy in Bujumbura is located on the corner of Avenue des Etats-Unis and Avenue du Cinquantenaire. Given the current crisis, normal business hours may be temporarily suspended. We recommend you call to schedule a visit to ensure the office is able to receive you. The telephone number is +257-22-20-7000. If you are a U.S. citizen in need of urgent assistance, the emergency number for the U.S. Embassy is +257-22-20-7318, or +257-79-93-88-41.